Dunlop Hoedspruit

I’m highly disappointed with the rude management at Dunlop Hoedspruit on the 17 September I arrived to do wheel alignment and tyre rotation only to find that one of there staff members lost my lock nut key, when I asked how we will solve this issue they made me pay half and they payed half, upon further inspection I noticed they put in lock nuts which were too big and scratching my rims I reported it to them and 3 weeks later they can’t get me new lock nuts and they do not want to refund me my full price they want me to only take 50% , when I asked to speak to the owner the manager told me he is the spokesperson for the owner and it’s either his way or I take the big lock nuts , the staff is so rude as we speak my vehicle has no lock nuts and they laughed in my face to show me I can’t do anything about the issue I’m highly disappointed in there service !!!!! 😡😡😡😡