WF
Willem F
1 reviews | Active since Jun 2020
23 Jun 2020, 23:06
Dangerous sumitomo tyres
I installed 2 225/45R17 end of Feb and both started deforming from the inside.I was advertised by Dunlop Cuyler Centre that my rims are bent 'but dunlop just confirmed today its a factory fault. I do understand it happens now or then but for both tyres to let go at the same time makes me question the brand. They did send a full report were they take responsibility for the product defect but I still had to pay to get new tyres. I do not believe that I'm the only person that's been done in with this inferior product and after my incident I firmly believe that more people are at risk and might not be as lucky as I was.
Helpful (0)
Replies (1)0
Replies (1)
Dunlop's replyOfficial
24 Jun 2020, 09:07Good Morning Mr Freysen,
We are in receipt of your feedback above and assure you that the quality of our products are of vital importance to both ourselves and our customers.
We thank you for bringing your matter to our attention, which allowed our technical team to investigate your tyres and report back to you on their findings.
Kind Regards
Sumitomo Dunlop
We are in receipt of your feedback above and assure you that the quality of our products are of vital importance to both ourselves and our customers.
We thank you for bringing your matter to our attention, which allowed our technical team to investigate your tyres and report back to you on their findings.
Kind Regards
Sumitomo Dunlop
Dunlop's reply24 Jun 2020, 09:07
Official
Good Morning Mr Freysen,
We are in receipt of your feedback above and assure you that the quality of our products are of vital importance to both ourselves and our customers.
We thank you for bringing your matter to our attention, which allowed our technical team to investigate your tyres and report back to you on their findings.
Kind Regards
Sumitomo Dunlop
We are in receipt of your feedback above and assure you that the quality of our products are of vital importance to both ourselves and our customers.
We thank you for bringing your matter to our attention, which allowed our technical team to investigate your tyres and report back to you on their findings.
Kind Regards
Sumitomo Dunlop