Worst customer service ever

<p>When they showed up, the truck was too small, which meant 2 trips, and extra money.</p> <p>They didn't wrap the paintings, so we ended up transporting them ourselves.</p> <p>They didn't have a trolley to transport the piano, and didn't cover it. It was badly scratched.</p> <p>Several pieces of furniture were damaged.</p> <p>Boxes that were clearly marked 'fragile' and This side up' were thrown down on the ground - and were upside down - causing breakage.</p> <p>When trying to address this with Duncan, I was called a ****, even though I sent photos of the damaged furniture. He refused to have meet with me to have a look and discuss this unless I pay for his fuel. He was rude and insulting. </p> <p>It was a big mistake using this company </p>