1 reviews | Active since Oct 2016

18 Oct 2016, 10:50

Bad service,no payment

<p>Felicia Mbonani booked Masibe Masite & Ramoroka Kago check in 13/10/16 checkout 16/10/16 with D/B/B Voucher No:HOF ********** </p> <p>We cooked the dinner for 2 and was waiting for POP Felicia phoned at 4.00 pm and said cancell the bookings at the bottom of our invoice it is stated that 100% fees will be charged if booking is cancelled on date of arrival,I told her that you have to pay for 1 night R1600.00,she was very rude and put the phone down.I phoned her the next day and she again put the phone down.</p>

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Replies (1)
Duma Travel
Duma Travel's reply27 Feb 2018, 12:28
Official

This matter was resolved. We do apologise for any inconvenience caused.

Your sincerely

Duma Travel