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Thomas T

1 reviews | Active since Sept 2017

04 Oct 2017, 13:39

Faulty paint - Bad Service

I bought a tin of Dulux spray paint. The paint is faulty. I reported it to Dulux and was told that the fault was not with the paint but that I had stored it incorrectly. This even after I had told them that I ALWAYS store my paint in a cool dry place. (Not to mention that it has just been WINTER!!)

I am very unhappy at the way I was treated, especially being called a **** and all.

I would have expected more from Dulux.

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Replies (1)
Dulux South Africa
Dulux South Africa's reply08 Feb 2018, 08:52
Official

Hi Thomas,

We apologise for this experience. Please send us your details so I team can get in touch.

Kind regards,

Dulux