mI
mahomed I

1 reviews | Active since Jul 2014

02 Sept 2020, 13:52

Extremely Poor Customer Service

What poor service, all I wanted was a color sample to check, considering I will be painting a 1000m2. I got passed from pillar to post with the most astounding thing is that they don't know their own products or standard colors. With customer care like this, I dread to think about the aftersales service. Guess Plascon is the way to go.

0
Replies (2)
Dulux South Africa
Dulux South Africa's reply02 Sept 2020, 15:23
Official
Hi Mahomed,  thank you for getting in touch. Please can you share a few photos along with your contact details and our team of specialists will be in touch as soon as possible. 
mI
mahomed I's update02 Sept 2020, 20:09
Reviewer Update
So you would like me to post my details on a public forum, so i guess the poor service continues....need i say more.