complete client dissatisfaction

I purchased 60L of Dulux paint from A N White in Grahamstown. i selected chalk blush 3 in the Neutral range to be safe, since i didnt want any other shades to show through.<br> when i painted it on my wall it came out lavender/violet purple. i called AN White immediately and took it in the next day.<br> on paper it was the correct colour but on the wall it shows purple. they said that it had a purple backround that i probably didnt see. i called the head office and Dewald said that clients often do not notice the backround of certain colours. i was upset, since they should have warned me that this beige colour could show up purple. Dewald said i must log a complaint and they will attend to it in 3-4 working days.<br> this is unacceptable, since i needed to fit cupboards 2 days later and didnt know why they couldnt instruct the store to come out immediately. he said it was procedure.<br> i finally found out a rep, Leon, was passing to Port Alfred and would evaluate. he insisted it was my colour, but that it had a purple backround. i asked him what colour should i have shosen and he said he can show me a few but not tell me, i must choose. basically it was my fault for choosing it.