KJ
Kobus J
1 reviews | Active since Sept 2013
20 Nov 2015, 13:23
Waiting for service
If you think about getting to eat something at Dulce Cafe at Cape Town International you have to have a lot of time. The staff don't assist you, should you call someone they just tell you to wait. All the people sitting here today are frustrated with this type of service.
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Replies (1)
Dulce Café's replyOfficial
23 Nov 2015, 11:26Hello kbs.jooste,
Dear Sir,
Our most sincere thanks and appreciation for sending this complaint and feedback through re our Cape Town Airport store. This is not the sort of service that is expected from our stores throughout the country.
I have contacted our franchisee as well as our operational team in Cape Town and will be looking at ways in which we can assist to ensure that this sort of service does not happen again.
I again thank you for taking the time to give us this input and again apologise.
Regards,
Brigid Jaucot
Marketing Manager
***
Dear Sir,
Our most sincere thanks and appreciation for sending this complaint and feedback through re our Cape Town Airport store. This is not the sort of service that is expected from our stores throughout the country.
I have contacted our franchisee as well as our operational team in Cape Town and will be looking at ways in which we can assist to ensure that this sort of service does not happen again.
I again thank you for taking the time to give us this input and again apologise.
Regards,
Brigid Jaucot
Marketing Manager
***
Dulce Café's reply23 Nov 2015, 11:26
Official
Hello kbs.jooste,
Dear Sir,
Our most sincere thanks and appreciation for sending this complaint and feedback through re our Cape Town Airport store. This is not the sort of service that is expected from our stores throughout the country.
I have contacted our franchisee as well as our operational team in Cape Town and will be looking at ways in which we can assist to ensure that this sort of service does not happen again.
I again thank you for taking the time to give us this input and again apologise.
Regards,
Brigid Jaucot
Marketing Manager
***
Dear Sir,
Our most sincere thanks and appreciation for sending this complaint and feedback through re our Cape Town Airport store. This is not the sort of service that is expected from our stores throughout the country.
I have contacted our franchisee as well as our operational team in Cape Town and will be looking at ways in which we can assist to ensure that this sort of service does not happen again.
I again thank you for taking the time to give us this input and again apologise.
Regards,
Brigid Jaucot
Marketing Manager
***