1 reviews | Active since Jan 2012
No food and bad service
My parents visited the Dulce Cafe in Kenilworth on Tuesday 5th January. My dad ordered a coffee and my mother ordered a sandwich. My dad received his coffee after a while but yet my mom sat waiting for her sandwich long after my dad had finished his coffee. They waited quite a while and the waitress seemed to be less interested in her customers. After waiting such a long time my mom cancelled her order with the waitress who still had not interest, my dad paid for his coffee and they left. The cafe did not seem to be very busy so I am not sure as to why they waited this long for a simple sandwich. My mom has said that she wouldn't visit this restaurant again as they have bad attitudes and you have to wait very long for your food. <br>
Many thanks for your feedback. Unfortunately this store is no longer running under the Dulce brand, despite the branding that is up. Due to legal reasons the signs at this present moment can not come down.
Our sincere apologies that your Mom had such a negative experience and we apologise that we cannot assist further.
We suggest that you contact the owner of the store direct.
Thank you again for your input in this regard,
Brigid Jaucot
Marketing Manager
Dulce Cafe
Many thanks for your feedback. Unfortunately this store is no longer running under the Dulce brand, despite the branding that is up. Due to legal reasons the signs at this present moment can not come down.
Our sincere apologies that your Mom had such a negative experience and we apologise that we cannot assist further.
We suggest that you contact the owner of the store direct.
Thank you again for your input in this regard,
Brigid Jaucot
Marketing Manager
Dulce Cafe