1 reviews | Active since Mar 2009
Disgusting Food
What irks me the most is that I took the time on the 6th February to write directly on your website. To date no one has taken the time to respond or contact me so I really dont understand why you have a website!<br> <br> During load shedding on the Westrand on the 5th February I decided to treat my family to a quick meal at your Featherbrooke outlet.<br> <br> My wife and kids food were relatively speaking good but what I was served can only be described as disgusting!<br> <br> A trincado that tasted horrid. If looked as though the strips of meat had been dunked into BBQ sauce and then lashed with chilli powder! I could barely eat two strips! When my wife tasted it she agreed that it wasn't edible. I mentioned it to the waitress and 'Nothing'!!!! No one dealt with my complaint and it was just left! <br> <br> I can only say I wont be supporting the restaurant and definitely wont be recommending them to anyone I know!
Dear Sir first of all may I pass on my sincere apologies - we are on our facebook page on a daily basis and respond to all complaints - I have double checked again and cannot see anything on the Dulce facebook page with regard to a complaint on Featherbrooke Dulce Cafe. Please accept our sincere apologies in this regard.
I will be making contact with our General Manager at the Restaurant and will investigate your complaint. We will personally phone you tomorrow morning.
Thank you for taking the time to give us this input.
Regards,
Brigid Jaucot
Marketing Manager
Best regards,
Dear Sir first of all may I pass on my sincere apologies - we are on our facebook page on a daily basis and respond to all complaints - I have double checked again and cannot see anything on the Dulce facebook page with regard to a complaint on Featherbrooke Dulce Cafe. Please accept our sincere apologies in this regard.
I will be making contact with our General Manager at the Restaurant and will investigate your complaint. We will personally phone you tomorrow morning.
Thank you for taking the time to give us this input.
Regards,
Brigid Jaucot
Marketing Manager
Best regards,
