LS
Leaschaiy S

1 reviews | Active since Feb 2015

21 Dec 2015, 08:52

Too Much Work to assist a customer

Went to DueSouth in Greenstone on Friday to buy a few camping stuff I need I was interested in getting a tent form them too, I asked the store assistant to open the tent in the box (Not set it up ) as I wanted to see how big it was on the floor he asked the Manager (Tshepiso)and he said \No that's too much work". <br> <br> I found it very strange as I explained to the assistant the tent is in the box"

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Replies (1)
Duesouth
Duesouth's reply21 Dec 2015, 09:42
Official
Hello Leeology ,

We're so sorry to hear you had a bad experience in our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the Area manager, who will get in touch with you directly.

Thanks,
The Sports Operations team