jvdB
johanna van der Berg

1 reviews | Active since May 2017

05 Jul 2017, 17:37

Tomtom touch

<p>I bought a pice of **** from Duesouth on the 10th of June. We didnt use it untillnthe 1st of July because we were waiting for Discovery to kick in on the 1st. Device never work properly from day 1. Doesnt want to connect automatically. We did everything to get it to work like our fitbit that i have. Eventually the device didnt even want to connect to the phone anymore. Tomtom is a pice of ****. Store didnt even want to swop it out for me to take a even more expensive device even thpugh my husband only started using it from the 1st. O booked it in at suesouth centurion mall and im very unhaapy. We will be loosing out discovery ppint jist because of a unreliable tomtom device. I so not want that **** back and i will never go back to that store because they are not willing to go the extra mile to keep customers. I want a credit on my account. Thank you</p>

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Replies (1)
Duesouth
Duesouth's reply06 Jul 2017, 09:23
Official

Good day Johanna

Thank you for bringing this to our attention, we can understand your frustration. We apologise for any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist.

Regards,

The Duesouth team

Best regards,