My R6000.00

<p>S****ay the 21st May i went to Due South to pay my TFG account,i asked to pay 600.00 when i recieved the reciept i realised the cashier(Thabani) put through R6000.00. I couldnt believe,i felt sick immediately seeimg he had taken all my money from my account and had actually put on a negative balance,when i questioned him about this he said,he thought i wanted to settle my account, i asked jow would 6000 make my account balance when im only owing 4000,this made me so furious that i realised that Thabani was not even paying attention to me as a client,had he been,he would have asked why do i wanna pay more than i owe???? Melina (his supervisor) stepped in and authorised the refund,she told me it would take between 10mon10mo10 minutes and 48hours for it to be reversed back into my accounts. I was left with nothing but a negative balance,couldnt do my grocery and didnt have money to go back home. I went back after the 10 minutes had passed and told Melina i needed the money asap as i have debit orders had had to go through bur she said nohing can be done for me to get back my money on the day as it was different banks.Today at 1pm it was 48hours but no refund in my bank account,i have not recieved any calls from anyone from TFG , i had to make an effort to call the store and speak to Melina of which when they answered the phone they have no manners what so ever, Melina tells me she spoke to some lady from their side the payment has been reversed but no on my bank account, she then said shes going to call that lady and call me back for the feedback, i called again after an hour and Melina said the lady was on lunch when she called her,but she clearly didnt think of notifying me on that i had to call again do she can that.</p> <p>The level of concern from the company is degrading and appalling, how do they expect me to do my day to day errands when they holding up my funds.</p> <p>I want my money now and want them to pay for the excess fees on my account today.</p> <p>If nothing is being done by the rnd of today i shall take this to the press as it can be seen as de*****ing clients by adding zeros on the requested payment amounts.</p>