KL
Kobus L

1 reviews | Active since Jun 2014

04 Aug 2015, 11:17

Friendly and good service

I bought Savana flip flops from them just over 6 months ago and they broke yet again. I have not worn them that much and the one snapped at the toes like the previous pair. The sales consultant was very clear about the 6 month return policy but said that he will follow up with the suppliers if they would refund them to refund me. At the end they could see the flipflops were not abused or worn much and he made the effort to convince them that it is safe to refund me. Thanks Due South Somerset Mall for being so understanding. Much appreciated.<br> <br> Kobus

0
Replies (1)
Duesouth
Duesouth's reply04 Aug 2015, 12:42
Official
Hello louwkobus,

Dear louwkobus

Thank you for the great feedback! It is always rewarding to receive positive comments and we are so happy that we could assist you! I will pass your comments to the brand management and branch to inform them. We hope to see you in our stores again soon.