1 reviews | Active since Jun 2016
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<p>On Friday the 28th of April I went to Duesouth Baywest to buy a suitcase. Firstly the transaction took unusally long and the sales person, Yamkela, was uneasy. A month later I noticedon my statement that a second purchase was made, one for a gift voucher of R1500.00. As I am in Brazil on business until the end of August, I asked my wife to investigate. She got hold of the slips and there is clearly a huge diffrence in the two signatures. Furthermore the purchase I made was at 16:50 and second one went off at 17:05, and at that time I was in the ToyRus buying something - proof on the slip. After presenting all the evidence to the area manager, Logan, he agreed something was not right and that he will sort it out. However he has now advised my wife that I will need to go into the shop and sort it out. How convenient as I am only back at the end of August AND why must I sort it out when the company "STOLE" money from me!</p>
Good day Leander Serrao
We are sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our customers. We've passed your details on to the manager who will be intouch with you directly to sort this out.
Thanks
The Sports Team
Good day Leander Serrao
We are sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our customers. We've passed your details on to the manager who will be intouch with you directly to sort this out.
Thanks
The Sports Team
