1 reviews | Active since Jun 2016

28 Jun 2016, 13:22

False Advertising

<p>Hi,</p> <p> </p> <p>I would like to write a complaint</p> <p> </p> <p>as they advertise "Get 20% off camping, bags and hiking products"</p> <p> </p> <p>it is false.</p> <p> </p> <p>I went to my local store over the weekend, the sales person told me yes that it is a valid promotion, </p> <p>and when it came to paying, they told me the promotion does not apply to the product i wanted to purchase.</p> <p> </p> <p>please see link to the Hiking bag I wanted to purchase: DS ORIBI 55L PACK</p> <p>http://www.duesouth.co.za/pdp/duesouth-oribi-55l-hiking-pack/_/A-194212AAAC8</p> <p> </p> <p>how can you run a promotion on hiking gear but not on a hiking bag?</p> <p> </p> <p>this is false advertising, and i am very disappointed in this act.</p> <p> </p>

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Replies (1)
Duesouth
Duesouth's reply29 Jun 2016, 12:17
Official

Good day Jurgens

Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist.

Regards,

The Sports team