ML
Mduduzi L

1 reviews | Active since Nov 2015

06 Apr 2016, 14:52

Fair Practice on Pricing incorrectly displayed

I went to the store, looking for a sleeping mat. I found large on the shelf with a price of R134.9 on the tag. I proceeded to purchase the item, where the price on scan was R1349.00. I promptly insisted on the lower price that had been displayed on the shelf. the store& regional managers were fair in compromising to suffer the price loss and sell the mat to me on the price that I had seen on the shelf. This is both encouraging to upholding consumer rights, and a lesson to staff to be attentive when handling price tagging. I was happy that I was treated fairly at this branch, and will continue being a customer at this retail outlet.

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Replies (1)
Duesouth
Duesouth's reply07 Apr 2016, 09:02
Official
Hello Lungana0102,

Thanks for your positive feedback! We'll be sure to pass it on to the team.

Hope to see you in store again soon,
The Sports Operations team