PE
Penelope E
1 reviews | Active since Apr 2019
11 Apr 2019, 14:26
DUESOUTH RIDICULOUS!!!
DUESOUTH DID NOT REFUND ME IN CASH AFTER I BOUGHT A FAULTY WATCH BY THEM. JUST BECAUSE I LOST THE PURCHASE SLIP. BUT THEY HAVE A STORE COPY. They GAVE ME N GIFT CARD WHICH THEY LIMIT ME TO stores to REPLACE THE WATCH. BUT I GAVE CASH. I THINK THIS IS UTTERLY RIDICULOUS JUST BECAUSE OF A SLIP!! PLUS THE MANAGER SPOKE TO ME LIKE I AM A CHILD AS IF I COULD NOT UNDERSTOOD HIM. PATHETIC AND I WOULD NEVER SUPPORT THEM EVER AGAIN!!!
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Duesouth's replyOfficial
12 Apr 2019, 10:52 Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist. Regards, The Duesouth team
Duesouth's reply12 Apr 2019, 10:52
Official
Thank you for bringing this to our attention, we can understand your frustration. We apologise for the confusion and any inconvenience caused. We have passed your feedback on to the Area Manager who will be in touch with you to assist. Regards, The Duesouth team