LM
Lungile M

1 reviews | Active since Jun 2018

12 Jun 2018, 09:33

Bad Attitude/ Experience/Service

I just walked into DueSouth Eastgate at 09:10(12-06-2018) and there where 3 staff Members ( 2 females and 1 male) they where talking loudly and just lifted their heads when I walked in and continued with what ever they where doing. Non of them came to greet or even ask if I need assistance, I walked around the Men section as i’m Shopping for a Father’s Day gift and still no acknowledgment from them.

I walked out at 09:15 and they again lifted their heads and continued chatting amongst themselves. I have never being made feel so small and I actually felt like I was interrupting them. This is the worst I have ever experienced even checkers is better.

0
Replies (1)
Duesouth
Duesouth's reply12 Jun 2018, 14:04
Official

Good day Lungile Mosue

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Duesouth team