********** Repairs

I hope that anyone before they let these people service any of their products would read this first.<br> I sent in a Graphics card to Dualzone about 2 months ago i gave them a clear statement of the problem with the card and asked if they would be able to repair, i was assured that it would not be a problem.<br> After waiting about 3 weeks i phoned them to ask if they had any feedback on the device as i have not received anything from them, after about 4 days i was sent a quotation of work that has already been done, they told me that they tested the card after some of the repairs and it was working 100%<br> It took them about another 4 days to deliver after i made the payment<br> After i received the card i plugged it into my system and it did exactly the same as it did before it was send in, I looked for any sign of work done on the card but could not find any (they just basically cleaned the card) <br> I phoned the Owner Eugene and was told that he would refund me no problem like he knew they basically did not do any repairs on the card<br> It has now been 3 weeks after being told i would receive the refund, after various email i have not heard anything back from them<br> The Next step will be legal actio