Ignoring clients request to be called back 3 times

I MJ Makuse called Du Plooy incorporated to find out about my bond application's progress. I called to talk to Tashlyn Roberts who emailed me to send the required documents, I called to findout if the documents have been received but she was not available so I left a message for her to call me back.3 or 4 days pass with no call back.I call to be told that Nadia is dealing with my application&amp