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Jacob S
1 reviews | Active since Feb 2015
05 Jan 2023, 15:34
Your service is very...
Your service is very poor, you kept sending me SMSs everyday that you're going to deliver my parcels, and you never showed up, it took you 9 working day for you to deliver, I purchased the items at makro online on 19/12/2022 and it was delivered on 04/01/2023.
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DSV Road's replyOfficial
05 Jan 2023, 16:06Good day Jacob,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply05 Jan 2023, 16:06
Official
Good day Jacob,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management