SM
Sukoluhle M

1 reviews | Active since Feb 2020

14 Jul 2022, 15:04

Your service is an utter disgrace!!!!

So basically, each time before I receive my parcel from DSV, I have to complain before someone can actually start doing their job. It's almost a week since one of your agents called me to confirm my availability in order for them to deliver my parcel. Exactly 6 days today, and still no sign of my parcel.

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Replies (2)
DSV Road
DSV Road's reply14 Jul 2022, 15:28
Official
Good day   Sukoluhle M ,

Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
                Kind Regards, 

DSV Management 

 
SM
Sukoluhle M's update20 Jul 2022, 20:33
Reviewer Update
And, six days after your response promising to get back to me, I have not heard from you guys and NO SIGN of my parcel???