DM
Daphne M
1 reviews | Active since Jun 2020
02 Jun 2020, 15:05
Yes
Candice and the whole of dsv are useless. Parcel still not received. Don't know how the are still in operation. Rather leave it to the professionals. Pathetic courier services
Helpful (0)
Replies (4)0
Replies (4)
DSV Road's replyOfficial
02 Jun 2020, 15:12Good day Daphne M,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
DSV Road's reply02 Jun 2020, 15:12
Official
Good day Daphne M,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
DM
Daphne M's updateReviewer Update
02 Jun 2020, 15:19The reply is the same. System generated. How's the level of compassion dsv has for clients. Dsv is joke.
DM
Daphne M's update02 Jun 2020, 15:19
Reviewer Update
The reply is the same. System generated. How's the level of compassion dsv has for clients. Dsv is joke.
DSV Road's replyOfficial
02 Jun 2020, 15:28Good day Daphne,
One of our Supervisors have send you an email to request for your details, in order to attend to your complaint.
Please kindly reply with your details, in order for him to get in contact with you.
Kind Regards,
DSV Management
One of our Supervisors have send you an email to request for your details, in order to attend to your complaint.
Please kindly reply with your details, in order for him to get in contact with you.
Kind Regards,
DSV Management
DSV Road's reply02 Jun 2020, 15:28
Official
Good day Daphne,
One of our Supervisors have send you an email to request for your details, in order to attend to your complaint.
Please kindly reply with your details, in order for him to get in contact with you.
Kind Regards,
DSV Management
One of our Supervisors have send you an email to request for your details, in order to attend to your complaint.
Please kindly reply with your details, in order for him to get in contact with you.
Kind Regards,
DSV Management
DM
Daphne M's updateReviewer Update
03 Jun 2020, 09:44My Information Is Available to you by your client mondo. you need to go the extra mile and get that info. Candice has called me and promised but nothig to date... just go return my packageet mondo use another courier company. useless company. sad really
DM
Daphne M's update03 Jun 2020, 09:44
Reviewer Update
My Information Is Available to you by your client mondo. you need to go the extra mile and get that info. Candice has called me and promised but nothig to date... just go return my packageet mondo use another courier company. useless company. sad really