MH
Monique H
1 reviews | Active since Mar 2020
26 Jan 2023, 10:17
Worst service to say the least.
Worst service to say the least. Would not recommend using their service! My parcel was not delivered on date they arranged. Have been struggling for 3 days now to get through to anyone that can tell me where the parcel is and when they will deliver. They do not answer and do not call back when you choose the call back option. If by some miracle they do answer, they transfer you form one operator to the next, put you on hold for 15mins, and then they drop the call.
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DSV Road's replyOfficial
26 Jan 2023, 10:23Good day Monique,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply26 Jan 2023, 10:23
Official
Good day Monique,
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management