CB
Clarissa B
1 reviews | Active since Jan 2021
23 Feb 2023, 16:42
Worst Service or should I say NO SERVICE!!!!!!
I wish I could give them a rating of 0 stars. I have been waiting for my credit card since Tuesday. First DSV had the excuse that I was not available for delivery which is absolute *******. Then they promised it would be delivered today and nothing has happened I have phoned 25 times today being cut off then speaking to agents that can’t help. I will now phone Discovery and cancel that card as it is of no use seeing that I’m leaving for Cape Town without it. DSV is an absolute disgrace and you can’t even complain about service as THERE is NONE!!!!!
Helpful (0)
Replies (1)0
Replies (1)DSV Road's replyOfficial
24 Feb 2023, 08:52Good day Clarissa,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply24 Feb 2023, 08:52
Official
Good day Clarissa,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
