LS
Laurika S
1 reviews | Active since Aug 2014
11 Oct 2022, 15:06
Worst service ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Worst service ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I have been on the phone for almost a week with them to have my parcel delivered, while I try to work as well!!!!!! Yesterday morning they told me it will be delivered today!!!!! After me phoning them they told met delivery will not be today!! I have been waiting the whole day!! I will never ever recommend DSV to anyone!!!!!!!!
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Replies (3)
DSV Road's replyOfficial
11 Oct 2022, 15:13Good day Laurika Stander, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply11 Oct 2022, 15:13
Official
Good day Laurika Stander, We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
LS
Laurika S's updateReviewer Update
11 Oct 2022, 16:44I will NEVER EVER!!!!! Use this company again!!! After I phoned them this morning, they still decided that they will not deliver my phone today as promised!!
LS
Laurika S's update11 Oct 2022, 16:44
Reviewer Update
I will NEVER EVER!!!!! Use this company again!!! After I phoned them this morning, they still decided that they will not deliver my phone today as promised!!
LS
Laurika S's updateReviewer Update
12 Oct 2022, 10:29I want to thank the Johannesburg branch for their good service in receiving my phone this morning!! I can not remember the ladies name that phoned me yesterday from Johannesburg, but I want to thank her for her professional and good service, up and until now I did not receive any phone calls from Cape Town.
LS
Laurika S's update12 Oct 2022, 10:29
Reviewer Update
I want to thank the Johannesburg branch for their good service in receiving my phone this morning!! I can not remember the ladies name that phoned me yesterday from Johannesburg, but I want to thank her for her professional and good service, up and until now I did not receive any phone calls from Cape Town.