SM
Sonwabo M

1 reviews | Active since Oct 2023

24 Oct 2023, 20:20

Worst service and very inconsiderate company

DSV received my FNB card on the 16 Oct and they called same day to schedule delivery for Wednesday, 18 Oct. I waited the whole day with no contact from them. When I called on Thursday, I was advised that my card was assigned to an incorrect driver and that it will be delivered the next day. Still, Friday there was no delivery until I called and was informed that it’s scheduled for Monday. Monday arrived, the 23 Oct and still no contact from DSV…. This is soo unprofessional and very inconsiderate.

0
Replies (1)
DSV Road
DSV Road's reply25 Oct 2023, 08:15
Official
Good day  
 
We sincerely apologize for the level of service that you have received and for the inconvenience caused. 
We have sent your complaint to the relevant team for investigation. 
 
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. 
 
Kind Regards, 
DSV Management