MH
Mignonette H
1 reviews | Active since Dec 2015
11 Jun 2021, 12:34
Worst service
This is the 2nd time that I need a parcel from DSV couriers. Worst service ever. I've been trying to get hold of my parcel for 4 days. They said they tried phoning me once but my phone never had a missed call or anything. When I spoke to them 2 days after they tried to phone me they said they just move on when they cant get hold of you. Then someone phoned me yesterday and said that they will arrange for the parcel to be dropped off before 2 today and when I phoned them they said the rruck will only be in our town after 3... worst service ever!!!!!
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DSV Road's replyOfficial
11 Jun 2021, 12:40 Good day Mignonette V,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply11 Jun 2021, 12:40
Official
Good day Mignonette V,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management