rM
rebone M

1 reviews | Active since Apr 2015

13 Mar 2018, 14:58

Worst service

Its such a pity i didnt have an option to choose who i would want to use to courier my parcel. I personally would never recommend these company to anyone, EVER!!!My frustrations & disappointment with them is totally immeasurable:(

0
Replies (2)
DSV Road
DSV Road's reply13 Mar 2018, 17:34
Official

Good day,

We sincerely apologize for level of service that you have received and for the inconvenience caused.

We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.

Kind Regards,

DSV Management

DSV Road
DSV Road's reply31 Jul 2018, 14:26
Official

Good Day,

Thank you for notifying us about your recent experience with DSV Mounties.

We sincerely apologise for the delay in delivery your parcel, as well as for the lack of urgency from our staff.

We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.

Your parcel has since been delivered.

We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.

Regards

DSV Management