1 reviews | Active since Oct 2023
Worst service
So about a 2 Months ago I wrote a review on bad service from DSV deliverying my Makro order. Long story short, the driver claimed that the number was wrong on my profile and I was not reachable, I then reached out to Makro and they said my order was sitting at the depot and I had to fetch it myself at DSV.
After writing a review agent 1 reaches out to me on the number that the driver claims was wrong and tells me she will investigate as to why the driver did not complete delivery.
2 weeks go by and I have not heard back from agent 1 and then write another bad review explaining the situation and agent 2 then reaches out to me and says she is sorry and will see what happaned here and why the previous agent did not get back to me.
now a month has gone past and I have not heard back from agent number 2. I am writing to warn you all that DSV is the worst, their customer service is lacking obviously, and getting orders to you is not a priority to their drivers.
I started ordering my Makro orders for pick up and I suggest that you do not use Makro delivery or DSV whatsoever.
