cK
charlotte K
1 reviews | Active since May 2017
25 Apr 2024, 13:36
Worst of the worse
If I could I would rate -100
They book a time to deliver Parcell just to keep you waiting. I phoned 12 times and always just being transferred to a department that doesn't even exist. When you ask to speak to a superior they joke around and drop the call
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DSV Road's replyOfficial
25 Apr 2024, 14:06Good day,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply25 Apr 2024, 14:06
Official
Good day,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management