MM
Monique M
1 reviews | Active since Jun 2019
08 Sept 2022, 10:10
Worst Delivery Service/Company- save yourself the stress and trouble
Absolutely appalling service!!! Steer clear. Still waiting on a delivery that absolutely no staff member can explain where or why they cannot deliver! I have escalated the matter on 10 separate occasions and absolutely no one has gotten back to me and further to this the company has not attempted to make contact with reagrds to my delivery.
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Replies (2)
DSV Road's replyOfficial
08 Sept 2022, 10:18Good day Monique Muller ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management.
DSV Road's reply08 Sept 2022, 10:18
Official
Good day Monique Muller ,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management.
MM
Monique M's updateReviewer Update
09 Sept 2022, 11:56Wow, absolutely pathetic. I have no words. Even after being contacted by an agent to log an investigation into my complaint. Then arranging a new delivery day and time, DSV failed to deliver again!!!! Do not use their services. Save yourself the trouble.
MM
Monique M's update09 Sept 2022, 11:56
Reviewer Update
Wow, absolutely pathetic. I have no words. Even after being contacted by an agent to log an investigation into my complaint. Then arranging a new delivery day and time, DSV failed to deliver again!!!! Do not use their services. Save yourself the trouble.