Worst Delivery Service!

I am absolutely shocked by this company's sense of urgency when handling customers deliveries, listen you guys are being paid for a service and are expected to be professional in all aspects of your business. This is not the first time we've had problems with DSV unfortunately we don't get to decide who the sender of the parcel uses to deliver the parcel but DSV is definitely not the best choice!

I'm waiting for a parcel that urgently needs to be in my possession! The expected delivery was yesterday, but they failed to deliver it due to running out of time and took it back to the branch and guess what? It wasn't a priority because it's not delivered today either! Common sense would tell you that if you failed to deliver due to time that would be your first delivery the next day, I've called and emailed them and got a vague answer that they will deliver asap...When is ASAP? it was supposed to be this morning! I want my parcel or give me your address I will fetch it myself!