AZ
Adriaan Z
1 reviews | Active since May 2023
29 Aug 2023, 17:43
Worst delivery service
On Friday the 25th of August I was phoned and told my card will be delivered on Monday the 28th of August between 12H00 and 14H00. Monday I got a call at 15H00 and was informed they will only be able to deliver my card today Tuesday the 29th between 12H00 and 14H00. Today after 15H00 I phoned them and they couldn't even get hold of the courier as his phone was off. Worst delivery service. By the way still don't have my card.
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DSV Road's replyOfficial
30 Aug 2023, 08:43Good day Adriaan Van Zyl
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply30 Aug 2023, 08:43
Official
Good day Adriaan Van Zyl
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management