tM
themba M

1 reviews | Active since Jan 2017

18 Jan 2018, 15:31

worst delivery service

I had issues from the start, they collected the parcel late from the bybox facility. Only collected today after I even inquired why I dont have a tracking number. Even today my parcel has not been delivered. They tell you about processes that only suit them when they want. Do not ever use their service, no peace of mind. They tell you about extra costs etc.

0
Replies (2)
DSV Road
DSV Road's reply18 Jan 2018, 15:54
Official

Good day,

Please accept our sincere apologies for your experience and for the inconvenienced caused.

Please will you provide us with your contact details on this email address *** so we can be able to assist you as soon as possible.

Kind regards,

DSV Management

tM
themba M's update18 Jan 2018, 16:18
Reviewer Update
I wont accept any apologies up until I am satisfied with the matter when it is resolved. I have emailed, I have not received any correspondence.