1 reviews | Active since Dec 2016
Worst delivery company in South Africa
Here we go again
We get a new phone from mtn,And they send the phone the 22/09/2017 out to the courier company DSV.
They call us and say they will delivered it on Friday the 29/09/2017
They never delivered our parcel. So we call them and put on hold for over 20 minutes
The worst delivery company is south Africa and still parcel.
So now we don’t get anny feedback from them.
Good day Kobus,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Good day Kobus,
We sincerely apologize for level of service that you have received and for the inconvenience caused.
We have send your complaint to the relevant team for investigation, you will be receiving a call shortly.
Kind Regards,
DSV Management
Good Day Kobus,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel, as well as for the lack of urgency from our staff.
As discussed telephonically, parcel was returned to our client as a result of incorrect details printed on item.
They will advise you once your order is handed over to us again.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management
Good Day Kobus,
Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel, as well as for the lack of urgency from our staff.
As discussed telephonically, parcel was returned to our client as a result of incorrect details printed on item.
They will advise you once your order is handed over to us again.
We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients.
Regards
DSV Management