JP
Jessica P
1 reviews | Active since Aug 2012
17 Mar 2023, 07:02
WORST DELIVERY COMPANY EVER!!!
This is the worst company ever, after receiving an sms that my parcel will be delivered on 16.03.2023 and aranging with my husband to be at home the whole day for when the parcel arrives, by 17:00 there was still no delivery, the contact centre is also useless they do not help at all!!! DSV should rather just close there doors becasue they can't do there job's properly.
Helpful (0)
Replies (3)0
Replies (3)
DSV Road's replyOfficial
17 Mar 2023, 14:55Good day Jessica Pretorius,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply17 Mar 2023, 14:55
Official
Good day Jessica Pretorius,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
JP
Jessica P's updateReviewer Update
17 Mar 2023, 15:24Still no update on the driver regarding the parcel the tracking still just has the same information.
JP
Jessica P's update17 Mar 2023, 15:24
Reviewer Update
Still no update on the driver regarding the parcel the tracking still just has the same information.
JP
Jessica P's updateReviewer Update
17 Mar 2023, 16:2116:20 still no driver after i was promised just after 16:00 he will be here today??? Pathetic!!!
JP
Jessica P's update17 Mar 2023, 16:21
Reviewer Update
16:20 still no driver after i was promised just after 16:00 he will be here today??? Pathetic!!!