Worst customer service ever

Firstly, last Thursday I called them to find out when delivery will take place, they told me my package is out with a driver and I will receive it before 5pm, I called later again, was then told the package is not even in Cape Town yet, but was promised delivery for Friday, Friday late afternoon I was called only to be told that delivery will only happen Monday, today. This morning early there was a knock, but before I could respond, the driver left, I have now called the office 8 times this morning, the receptionist puts me through to the "Delivery Department" the phone rings for 5minutes, then cuts out without any answer. I have asked someone to phone me back, to no avail, no response to emails either.

Absolutely shocking service.