KR
Koketso R

1 reviews | Active since Oct 2019

25 Oct 2019, 14:16

Worst customer service

The WORST service I have ever encountered. I have been on the phone since 9am trying to arrange for them to deliver today. I’ve been promised to receive a phone call and yet I am still waiting. This was an URGENT cell phone delivery from MTN and I’m leaving Jhb in the next 2 hours. I will definitely never recommend your services to anyone.

0
Replies (1)
DSV Road
DSV Road's reply28 Oct 2019, 14:45
Official
Dear Koketso, 

Please accept our sincere apologies that you are having trouble with your MTN phone delivery. We have escalated your complaint to the relevant team to investigate and resolve the matter and revert with urgent feedback.

Kind Regards,
DSV Management