NM
Nikita M
1 reviews | Active since Apr 2024
23 Apr 2024, 16:23
Worst courier service ever
I was expecting a Cellphone delivery from MTN. The delivery was scheduled for today (23 April 2024) between 11:30 and 13:00. As I write this the time is 16:15. No delivery, no communication, tracking still shows Appointment Booking. This is a worst courier service ever. Can I please have my phone delivered? Because their phone number and Facebook messenger are not working.
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DSV Road's replyOfficial
24 Apr 2024, 08:53Good day,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management
DSV Road's reply24 Apr 2024, 08:53
Official
Good day,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements.
Kind Regards,
DSV Management