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Elsabe S

1 reviews | Active since Jul 2011

20 Jan 2025, 15:44

Worst courier in Africa.

Worst courier service in Africa. These people make an "appointment" to deliver you credit card and then always fail to deliver. Phoning them to find out what is going on is a waste of time. They don't give any feedback, cut you off in mid call, don't call back as promised. No service whatsoever. I suggest Discovery Bank look at changing their choice of courier and use a reputable one. even if it does cost a bit more. Cheap rates cheap service

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Replies (1)
DSV Road
DSV Road's reply20 Jan 2025, 15:47
Official
  Good day   We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.  They will be contacting you shortly to resolve your delivery query or attend to your query requirements.  Kind Regards, DSV Management