1 reviews | Active since Dec 2022
Worst Courier Ever
Here we go again
DSV unreliable
Since 1st of December, it has been excuse after excuse.. 15th I have received a call from the Head Office with some promise that they will find an agent to contact me as soon as possible, cool 20min later I received a call from the agent claiming that they will deliver my package on Monday the 19th.
On Monday, another call from the Head office again empty promises. They managed to set up another appointment for delivery which is Wednesday (21st) between 1pm to 4pm
So on Wednesday I received an sms around 7am , cool by 10am I had missed call since I was in a meeting anyway I decided to go home around 12 noon to wait for courier service by 2pm I decided to contact that number I missed a call from, to my surprise it was a driver from DSV, the rude guy tells me it wasn't his fault that I didn't answer my call but I tried to let him know that an appointment was scheduled between 1pm to 4pm, then he tells me he doesn't care if I want my package I should contact the head office to setup another appointment
I am so disappointed with DSV
If they can tell me where my device is, I can arrange with another courier to collect it from them because I am tired of these bull****....
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
