LH
Lauren H
1 reviews | Active since Dec 2023
21 Dec 2023, 16:48
Worst courier, don't use
Horrible service, a very important parcel was collected on Monday 18th with delivery scheduled for Wednesday 20th by 5pm. Its now Thursday 21st 5pm and still no parcel. I would never recommend this courier service to anyone. And no response to email enquiries either.
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Replies (2)
DSV Road's replyOfficial
21 Dec 2023, 16:59 Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply21 Dec 2023, 16:59
Official
Good day , We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
LH
Lauren H's updateReviewer Update
22 Dec 2023, 13:08Still nothing but empty promises. Day 3 of on board and nothing as of 13:07. The lack of service delivery is ridiculous. You as a company have ruined what was supposed to be something special.
LH
Lauren H's update22 Dec 2023, 13:08
Reviewer Update
Still nothing but empty promises. Day 3 of on board and nothing as of 13:07. The lack of service delivery is ridiculous. You as a company have ruined what was supposed to be something special.