WORST COURIER COMPANY, BUT EVERY BANK USES THEM SO YOU CAN"t AVOID THEM

Absolute worst couriers have dealt with and it seems all the banks use them for delivery of their cards. I think I have already written a review about my last experience with them where they would arrive at my driveway, and then not ring and just leave and say they did.

Now this time I chose through the FNB app for my card to get delivered to an FNB branch, and then I still have to deal with DSV for the delivery. So I have already had 5 customers services staff contact to to arrange delivery. And with every one of them I have had to specific that I have already spoken to one of them and that the card is getting delivered to the FNB branch. I even phoned back the one time as they left a message but then they couldn't find me on 'their' system, and then asked who I had spoken to someone from DSV, which I had. Plus when they leave a message they ramble off the number so fast you can't even hear it.

They have terrible service, bad systems that can't even track who they have spoken to and terrible delivery service.

Please FNB and other bank, please use another service provider, they guys are terrible. And you not dealing with a bank and are think about using them as a courier service, DON'T They are terrible. They need to up s**** their staff and system to compete with the other much better courier services. I don't know why we have to settle with bad services that the bank chooses to use.

ABSOLUTELY TERRIBLE