rD
reynhardt D
1 reviews | Active since Feb 2019
07 Feb 2019, 08:15
Worst courier company
Worst courier company , upgraded my MTN contract on Monday , they told me i will have the phone on Wednesday , Wednesday i received an sms telling me they will contact me for delivery , just after 13:00 they still did not call me , so i called them , eventually after an hour of being on hold and being transferred to the next department they just tell me that they will still contact me to arrange delivery . It is Thursday now and yet again i call them to ask what is going on , they received my parcel Tuesday just past 10 in the morning , now they say they will only be able to deliver the parcel next week Wednesday the 13th of February 2019 .
Helpful (0)
Replies (1)0
Replies (1)
DSV Road's replyOfficial
12 Feb 2019, 15:18Good Day Reynhardt D, Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel.We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients. RegardsDSV Management
We sincerely apologise for the delay in delivery your parcel.We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients. RegardsDSV Management
DSV Road's reply12 Feb 2019, 15:18
Official
Good Day Reynhardt D, Thank you for notifying us about your recent experience with DSV Mounties.
We sincerely apologise for the delay in delivery your parcel.We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients. RegardsDSV Management
We sincerely apologise for the delay in delivery your parcel.We have escalated the issue to the relevant department to address in order to prevent the issue from occurring again.
Your parcel has since been delivered as arranged.We value your feedback in terms of your experience with our agents as this assists us in improving our service delivery to our clients. RegardsDSV Management