RE
RoneAA(C) Esterhuizen
1 reviews | Active since Feb 2013
15 Sept 2025, 17:44
Worst client and delivery service ever!!!!!
I am awaiting a bank card from FNB. Delivery was suppose to take place today, 15 September 2025 between 08:00 and 17:00. I have been contacting DSV literally the whole afternoon trying to locate the driver to confirm that he is still on his way as we close at 17:00. Port Elizabeth branch - no answer. Phoned another number, twice I was told that they will get dispatch to phone me back and still absolutely no word. I have no idea why FNB trust them with this type of process and work. They have the worst client and delivery service ever. Maybe FNB should reconcider using them! I would never recommend using them.
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DSV Road's replyOfficial
16 Sept 2025, 08:10 Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management
DSV Road's reply16 Sept 2025, 08:10
Official
Good day We sincerely apologize for the level of service that you have received and for the inconvenience caused. We have sent your complaint to the relevant team for investigation. They will be contacting you shortly to resolve your delivery query or attend to your query requirements. Kind Regards, DSV Management