Worse service

Worse courier company. I was supposed to get bank card on the 7th but I didn't and worse no message from the company maybe information me that they hv tried to call me or any communication from their side.i the one who tried to call my bank to find out what is going on .then I was given their contact. I phoned them then I was told that delivery will be done on the 10th.my question what happened on the 7th because I hv received message informing me that delivery will be on the 7th today is the 8th but no communication. When I tried to request that delivery to be done on the 9th because Friday I hv other commitments after 11h00 .the lady told me I must pay for reschedule .I can't pay that money.. The reason why I requested to be delivered at my work was to avoid any inconvenience but now I m frustrated by this *********** courier company.

All I want is my card and communication FNB need to seek other ways of delivery our cards ..my card is out there with my personal details but dsv don't see any need of communicating after the card was not delivered like other competent companies. M not to this poor service.