sM
smanga M
1 reviews | Active since Dec 2017
22 Apr 2021, 13:59
WORSE DELIVERY-DSV
So dsv only delivers according to their availability and not the clients availability. Am waiting for my parcel from mtn, which was supposed to be delivered at Tsakane and am told they can only deliver between 2 and 4. Not according to my availability. Soo now I have to clear my calendar and avail myself between those times. This is frustrating and not flexible like other delivery companies. Not forgetting that I am expected to wait longer now. For a parcel that was meant to be a birthday gift.
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DSV Road's replyOfficial
22 Apr 2021, 14:25Good day smanga M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
DSV Road's reply22 Apr 2021, 14:25
Official
Good day smanga M,
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management
We apologize for the level of service you have experienced. Kindly note that your review has been escalated to the relevant department and a team member will be in touch to resolve the matter as soon as possible.
Kind Regards,
DSV Management