RF
Rushdeen F
1 reviews | Active since Jul 2019
11 Jul 2019, 13:38
WORSE COURIER I COULD HAVE CHOSEN TO USE
Such a bad courier service... It seems only 1 employee works here because whenever I call I speak to an " Erin", I leave my details but never get called back, I do admit I missed calls from them but I've been calling back since the 10th of June 2019. I hold for the deliveries line abd then get cut off. You request for operator, you end up by Erin... I have had things delivered faster via Wish. I called last week Monday still no feedback nor call back, not even an SMS... So what's gonna happen because I paid an initiation fee to have this damn thing delivered.
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Replies (2)
DSV Road's replyOfficial
11 Jul 2019, 14:54Good day Rushdeen F,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
DSV Road's reply11 Jul 2019, 14:54
Official
Good day Rushdeen F,
We sincerely apologize for the level of service that you have received and for the inconvenience caused.
We have sent your complaint to the relevant team for investigation.
They will be contacting you shortly to resolve your delivery query.
Kind Regards,
DSV Management
DSV Road's replyOfficial
12 Jul 2019, 09:38Good day Rushdeen F,
We have attempted to get hold of you on the email address provided but have been unsuccessful.
May you kindly provide a contact number where we may reach you in order to assist with your review.
Kind Regards,
We have attempted to get hold of you on the email address provided but have been unsuccessful.
May you kindly provide a contact number where we may reach you in order to assist with your review.
Kind Regards,
DSV Management
DSV Road's reply12 Jul 2019, 09:38
Official
Good day Rushdeen F,
We have attempted to get hold of you on the email address provided but have been unsuccessful.
May you kindly provide a contact number where we may reach you in order to assist with your review.
Kind Regards,
We have attempted to get hold of you on the email address provided but have been unsuccessful.
May you kindly provide a contact number where we may reach you in order to assist with your review.
Kind Regards,
DSV Management